IT Service Desk Jobs Guildford / Surrey - IT Helpdesk / Service Desk Jobs in Guildford

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Home >> Search jobs >> Register your CV >> Contact us >> Divisions: Accountancy Recruitment IT Recruitment Marketing Recruitment	Regarding Jobs Jobs in the UK provided by Regarding Recruitment the specialist recruitment agency. Established in 2000, our experienced staff have a proven track record of recruiting for some of the UK's leading organisations including GlaxoSmithkline, John Lewis and Links of London. We have three specialist divisions which recruit for IT, Accountancy & Finance and Marketing professionals. ------------------------------------------------------------------------------------------------ IT Service Desk Analyst - EPOS - Guildford / Surrey - Ł18k Location: Guildford, Surrey Type: Permanent Division: IT Recruitment Reference: IT Jobs - 4573 Salary: to Ł18,000 + Benefits IT Service Desk Analyst – Guildford / Surrey - £18k An IT Service Desk Analyst is required by a solutions provider based in Guildford, Surrey . This is an entry level position that would suit a Junior IT Support Assistant or IT Graduate. Candidates can expect a salary of up to £18,000. --- Duties --- - To provide an incident logging facility for all customers - To respond to basic customer queries within agreed time scales ensuring that full and concise details of the nature of the incident are recorded on the logging system using the correct processes. - To carry out documented checks to determine if the fault is of a Software or Hardware nature. - The resolution of common support issues where known fixes are documented on knowledge base. - To escalate incidents immediately to the designated ‘Escalation Points’ when appropriate providing a full and concise record of the incident and the reasons for escalation. -To carry out 3rd party Call management. - To process Service Requests and to keep customers updated about their incidents’ status at agreed intervals -- Key skills -- Previous Helpdesk / IT Service Desk experience is highly desirable Strong knowledge of Windows Strong problem solving skills Any experience with the Retail or Hospitality Industry is highly desirable Salary – to £18,000 Location – Guildford, Surrey Key skills – Woking , Camberley, IT Support, Trainee IT Assistant, EPOS ----------------------------------------------------- How to apply: Email your CV to Jason.Price@cvscreen.co.uk in strict confidence or call Jason Price on 0845 200 8170 to discuss the role further. --------------------------------------------------------------- CV Screen is the IT Recruitment Agency managing this vacancy, with a wide range of IT Jobs available we are one of the UK ’s leading IT Recruitment Agencies --------------------------------------------------------------- Related Pages – IT Jobs – IT Jobs Surrey – IT Jobs Guildford - Recruitment Agencies Guildford – Recruitment Woking - Recruitment Agency Surrey - Recruitment Agencies Guildford - Recruitment Godalming - Recruitment Leatherhead - Recruitment Agencies Farnham - IT Recruitment Surrey - IT Recruitment Guildford – Service Desk Jobs back	Quicklinks: Recruitment Basingstoke Recruitment Bath Recruitment Bedfordshire Recruitment Berkshire Recruitment Birmingham Recruitment Bournemouth Recruitment Bracknell Recruitment Bradford Recruitment Brighton Recruitment Bristol Recruitment Cambridge Recruitment Cardiff Recruitment Edinburgh Recruitment Essex Recruitment Exeter Recruitment Glasgow Recruitment Guildford Recruitment Hampshire Recruitment Hertfordshire Recruitment High Wycombe Recruitment Ipswich Recruitment Kent Recruitment Leeds Recruitment Leicester Recruitment Liverpool Recruitment London Recruitment Manchester Recruitment Milton Keynes Recruitment Newcastle Recruitment Norwich Recruitment Nottingham Recruitment Oxford Recruitment Plymouth Recruitment Portsmouth Recruitment Reading Recruitment Scotland Recruitment Sheffield Recruitment Southampton Recruitment Surrey Recruitment Sussex Recruitment Swindon Recruitment Wales Recruitment Watford Recruitment Wiltshire Recruitment York Recruitment Yorkshire

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IT Service Desk Analyst - EPOS - Guildford / Surrey - Ł18k